Refund Policy

Last updated: 26 July 2026

1. 14-Day Money-Back Guarantee

We want you to be happy with your purchase. If a product does not meet your needs, request a refund within 14 days of purchase and we will process it in full.

2. How to Request

Email open a support ticket with your order number and a brief reason. Refunds are returned to the original payment method within 5–10 business days.

3. Non-Refundable

License renewals (except within 14 days of the renewal charge);
One-time services already delivered (custom migration, done-for-you setup);
Purchases where the buyer has been found to be sharing the license across more sites than the license tier permits;
Purchases where the buyer is attempting to obtain the software then request a refund to use it without paying (repeated pattern);
Requests submitted more than 14 days after purchase.

4. License De-Activation

On refund, the associated license serial is deactivated on our license server. The plugin will no longer receive updates or unlock premium features on any site that was activated with that serial.

5. Chargebacks

Please contact us before filing a chargeback — we resolve almost every issue amicably. Chargebacks filed without prior contact result in immediate license termination and permanent account closure.